Jay Johnson
Behavioural Scientist

Not only does he have over million views on You Tube on his TEDx talk, but he was among the best-graded speakers from last year’s Summit as well. Since our attendees showed a great interest in hearing him again, we had no other choice but to engage this miraculous human behavioural expert again! Jay’s niche is behavioural and organizational development, and he has given keynotes and workshops in 19 countries across 4 continents, empowering audiences with a unique perspective on behaviour, communication, and leadership. Explore human behaviour laws and learn how to anticipate people’s reactions to adopt the situation’s best response.

x2 Beginner Courses

About the

It’s Not What You Say - It’s How You Say It - Building Influence Through Behavioral Intelligence
Every time that you interact with a client, whether on your website, cellphone, or face-to-face, you have the opportunity to elevate their experience and build a lasting relationship. Unfortunately, accidentally sending the wrong message is all-too-common and we miss the mark on connecting at a deeper level. Influence is born from behavior, and if you are not careful, your behavior can betray you. It’s not what you say- it's how you say it. It’s not what you write, it’s how they feel when reading it. Join Jay Johnson, CEO of Coeus Creative Group, and explore how we can tap into Behavioral Intelligence to create and maintain influence and elevate the customer experience.

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