Reach the Next Level

Get inspired and find out how to execute new business initiatives. Enjoy the journey with eye-opening content

Game-changing Keynotes

Learn from the best in their respective fields, get inspired, and boost your business.

Unique Educational Workshops

Be a part of the educational program curated specifically for the charter industry.

Endless Opportunities

Three days of opportunities to meet new partners and expand your business.

  • Location Hotel Westin 5*, Zagreb
  • Date 16 - 18 November 2020
  • Speakers 20 World Top Speakers
  • Workshops 50 Inspiring Workshops

Real Life or Virtual - It is up to You

  • Booking Manager Summit 2020 will be taking place at the same space for one additional day from 16th till 18th November in Westin hotel in Zagreb Croatia for those that wish to be physically present, as well as virtually for those unable to travel. The concept of the event will remain focused on education and providing precious information, insights and advices by world-leading experts in sales, marketing, web content, SEO, customer relations, influencer marketing and many more.
  • First rate virtual participation ability will be available to visitors unable to travel. Summit already had inquiries in 2019 about virtual participation from professionals living in other continents that wanted to attend, but for financial or scheduling reasons couldn’t. Global events in 2020 made this decision natural considering the uncertainty that followed and prioritizing personal safety.
400

Participants

50

Workshops

20

Speakers

3

Days

Pricing

There are a few options to choose from depending on your goals. Whether you are aiming for as many lectures as possible or you want to enhance the visibility of your brand there is a package for you


Valid until 20.07.2020
Visitor Pass
(Real Life and Virtual)

390 €

  •    1x Conference Ticket
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
SOLD OUT
Valid until 20.07.2020
Standard Booth

790 €

  •    1x Conference Ticket
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
  •    Standard Size Booth
  •    Graphics Print
  •    2 Bar Stools
  •    Additional Ticket + 150€
SOLD OUT
Valid until 20.07.2020
Premium Lounge

2190 €

  •    2x Conference Tickets
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
  •    Premium Size Lounge
  •    Graphics Print
  •    Table + 4 chairs
  •    TV
  •    Free Parking
  •    Additional Ticket + 150€
SOLD OUT

Valid from 10.07.2020 till 01.09.2020
Visitor Pass
(Real Life and Virtual)

490 €

  •    1x Conference Ticket
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
Buy Ticket
Valid from 10.07.2020 till 01.09.2020
Standard Booth

890 €

  •    1x Conference Ticket
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
  •    Standard Size Booth
  •    Graphics Print
  •    2 Bar Stools
  •    Additional Ticket + 150€
Buy Ticket
Valid from 10.07.2020 till 01.09.2020
Premium Lounge

2390 €

  •    2x Conference Tickets
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
  •    Premium Size Lounge
  •    Graphics Print
  •    Table + 4 chairs
  •    TV
  •    Free Parking
  •    Additional Ticket + 150€
Buy Ticket

Valid from 01.09.2020 till 16.11.2020
Visitor Pass
(Real Life and Virtual)

590 €

  •    1x Conference Ticket
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
Buy Ticket
Valid from 01.09.2020 till 16.11.2020
Standard Booth

990 €

  •    1x Conference Ticket
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
  •    Standard Size Booth
  •    Graphics Print
  •    2 Bar Stools
  •    Additional Ticket + 150€
Buy Ticket
Valid from 01.09.2020 till 16.11.2020
Premium Lounge

2790 €

  •    2x Conference Tickets
  •    Lectures & Workshops
  •    Lounge Access & Free Drinks
  •    Free WiFi
  •    Meetings Software
  •    Lunch 3 days
  •    Jazz Night
  •    Gift Bag
  •    Premium Size Lounge
  •    Graphics Print
  •    Table + 4 chairs
  •    TV
  •    Free Parking
  •    Additional Ticket + 150€
Buy Ticket

Meet Keynote Speakers

Be the first to learn about the emerging trends and get insights into industry best practices from one of the many world-renowned experts that will be hosting keynotes and workshops at Booking Manager Summit

Jay Johnson

USA, Detroit
Thought Leader in Behaviour
CEO of Coeus Creative Group

Internationally renowned speaker with over 1 Million views on TEDx talk about how to handle difficult people.

See more

Bailey Lewis

USA, Columbia
Director of Content Strategy
Truematter

Bailey works with regional, national, and Fortune 500 clients on mind blowing content strategy projects, from definition through implementation.

See more

Fernando Angulo

USA,Boston
Head of Communications
SEMrush

Fernando specializes in B2B search marketing, e-commerce, influence marketing and trained marketing teams of companies such as Expedia, T-mobile, Prestashop and Bing.

See more

Daniel Disney

UK,London
Sales Trainer
CEO of Daily Sales

One of the world's leading LinkedIn & Social Selling experts. He will help you learn how to generate more sales with LinkedIn and social selling.

See more

Scott Gould

UK, London
Management Advisor
The Engagement Academy

A passionate speaker who demystifies the concept of engagement, demonstrating how how to stop worrying and start winning.

See more

Paul Anderie

Germany, Kleve
Digital Marketing Specialist
CEO of Anderie Consulting

Digital-Transformation for Retail, Consultant & Speaker who will not get you closer only to the tech, but more important- to the people.

See more

Damir Hoyka

Croatia, Zagreb
Photographer
Founder of Photosofia

Hoyka is recognized and rewarded photographer that will inspire you to create vivid and attention grabbing photo content.

See more

Nick and Terysa, Sailing Ruby Rose

UK, London
Sailing Influencers
Founders of Sailing Ruby Rose

Sailing influencers with over 100 000 subscribers that share their worldwide sailing adventures and promote sailing to new audiences.

See more
See all speakers

Schedule

Booking Manager Summit allows you to optimize your experience and customize the schedule to meet your specific needs

10:00 - 10:50 Marketing

The workshop is going to explain all aspects of Google Analytics in the Yacht Charter Industry and how they can help you position your campaigns and improve your business. Discover Google Analytics report, track conversions and optimise costs.

11:00 - 11:50 Sales

The advanced session will define how to position your company and build engagement in your brand, helping to move out of the competition on price alone. Building a strong company brand starts with customer engagement and Scott will inspire you with practical actions that you can put into practice.

12:00 - 12:50 Sales

This workshop will demonstrate the power of social networks and how you can successfully utilise them to increase sales for your business. At the same Time we must not forget that the traditional selling methods are still relevant and a good generator of new prospects.

14:00 - 14:50 Marketing

The workshop will include case studies of their personal collaborations with charter companies and give you a step by step campaign overviews and a clear idea how you can use influencer services to boost your business, reach new markets and attract new clients.

15:00 - 15:50 Marketing

Advanced workshop will give detailed instructions on how to analyse all aspect of your Google campaigns and how to use these insights to optimize your investment and achieve the best results. Learn how to take into account the engagement and user activity to boost reach and gain visibility.

16:00 - 17:50 Panel

2020 is the year that brought many challenges, the industry must unite and act together in order to normalise the situation and above all start the discussion on how to prevent future market disruptions. It is time to open dialog between all market players and mend the industry.

10:00 - 10:50 Sales

This workshop will demonstrate the power of social networks and how you can successfully utilise them to increase sales for your business. At the same time we must not forget that the traditional selling methods are still relevant and a good generator of new prospects.

11:00 - 11:50 Marketing

Advanced workshop will give detailed instructions on how to analyse all aspect of your Google campaigns and how to use these insights to optimize your investment and achieve the best results. Learn how to take into account the engagement and user activity to boost reach and gain visibility.

12:00 - 12:50 Customer Relationships

Business communication doesn’t always seem like a walk in the park. At some point, we have all struggled to manage not so pleasant conversation. At his brilliant keynote, Jay explores the who, what, when, where, and why of difficult people and the strategies you need to survive them.

14:00 - 14:50 Sales

Find out all the tips & tricks on how to make an engaging pitch that will help close more deals and build evolving business relationships. Through the several layers of the engagement process and live examples from the yacht charter industry, you will get a deep insight into one of the most persuasive communication model- the engagement!

15:00 - 15:50 Sales

This workshop will demonstrate the power of social networks and how you can successfully utilise them to increase sales for your business. At the same time we must not forget that the traditional selling methods are still relevant and a good generator of new prospects.

16:00 - 16:50 Sales

The advanced session will define how to position your company and build engagement in your brand, helping to move out of the competition on price alone. Building a strong company brand starts with customer engagement and Scott will inspire you with practical actions that you can put into practice.

10:00 - 11:00 Sales

More information will be published soon, stay tuned!

11:00 - 12:50 Sales

A picture is worth a thousand words, so make sure that you tell a really good story! Damir will teach you about the basics of photography such as lighting, framing, perspective, etc while guiding you to take the best pictures with your phone. You will learn from your own experience touring around the venue taking pictures and improving your skills.

14:00 - 14:50 Sales

As an indispensable part of charter sales channel, the primary use of Booking Manager API is to power online booking and boat listings on most agencies’ websites. However, it is also used to automate processes such as crew list registration and bookkeeping within companies. Since BM API has so many capabilities and is used very widely, naturally there are many undiscovered features that can boost its’s effect. So in this workshop you will learn how to optimally use the power of Booking Manager API to automate your charter website and speed up your work. You will learn about the benefits of new exciting API features, important tips and tricks and answer your practical questions.

15:00 - 15:50 Sales

MYBA The Worldwide Yachting Association, that has been operating for more than 30 years, has commitment to the Superyacht industry's interests. Three decades of determination, devotion and an unwavering desire for improvement. Find out latest trends and membership benefits.

16:00 - 16:50 Organization & Finance

Having a real time insight in the profitabilty of Your charter yachts as well as optimizing the backoffice work by implementing business process automation based on zero paper concept is crucial for growing charter businesses. During the workshop You will get ideas about how to grow faster by focusing on Your core business and solve challenging administration work.

10:00 - 10:50 Organization & Finance

Katica is a certified tax advisor, specialized for tourism, charter and travel agencies and she will provide you with precise information about charter tax policies in Croatia. Don't miss the opportunity to stay ahead with the latest tax news.

11:00 - 11:50 Sales

Frank will be hosting a workshop on: Implementing the standards into your business & continual development of your business operation. Find out how ISO implementation can help companies improve performance.

12:00 - 12:50 Sales

MYBA The Worldwide Yachting Association, that has been operating for more than 30 years, has commitment to the Superyacht industry's interests. Three decades of determination, devotion and an unwavering desire for improvement. Find out latest trends and membership benefits.

14:00 - 14:00 Sales

More information will be published soon, stay tuned!

15:00 - 15:50 Organization & Finance

Xenia Mavridou is a Head of Yacht Management and she will be giving you an insight into chater taxes in Greece.

10:00 - 10:50 Marketing

The workshop is going to explain everything you need to know about Google AdWords for Yacht Charter Industry and how they can help you position your campaigns and improve your business. Learn the basic terminology, how to use Google AdWords, find the target audience and establish goals.

11:00 - 11:50 Sales

This workshop is designed for those who are already using Mailchimp as a platform for e-mail marketing and now want to learn how to use the advanced features such as automated emails, embedded forms and events. Learn new ways Mailchimp can help you expand your client base and business.

12:00 - 12:50 Marketing

After learning the essentials of SEO it is time to choose the right keywords and learn how link building can help you launch the company website at the top of the search results. Join Fernando on the hands-on session and see a demonstration of successful ranking.

14:00 - 14:50 Marketing

More information will be published soon, stay tuned!

15:00 - 15:50 Marketing

This workshop is designed for Google AdWord users that already have basic knowledge in setting up and running AdWords accounts. It will clarify the ideas behind each technique and give you ideas and example cases from Yacht Charter industry on how to use them.

16:00 - 17:50 Marketing

2020 is the year that brought many challenges, the industry must unite and act together in order to normalise the situation and above all start the discussion on how to prevent future market disruptions. It is time to open dialog between all market players and mend the industry.

10:00 - 10:50 Marketing

After learning the essentials of SEO it is time to choose the right keywords and learn how link building can help you launch the company website at the top of the search results. Join Fernando on the hands-on session and see a demonstration of successful ranking.

11:00 - 11:50 Marketing

The workshop is going to explain everything you need to know about Google AdWords for Yacht Charter Industry and how they can help you position your campaigns and improve your business. Learn the basic terminology, how to use Google AdWords, find the target audience and establish goals.

12:00 - 12:50 Sales & CRM

Business communication doesn't always seem like a walk in the park. At some point, we have all struggled to manage not so pleasant conversation. At his brilliant keynote, Jay explores the who, what, when, where, and why of difficult people and the strategies you need to survive them.

14:00 - 14:50 Marketing

This workshop is designed for those who are already using Mailchimp as a platform for e-mail marketing and now want to learn how to use the advanced features such as automated emails, embedded forms and events. Learn new ways Mailchimp can help you expand your client base and business.

15:00 - 15:50 Marketing

After learning the essentials of SEO it is time to choose the right keywords and learn how link building can help you launch the company website at the top of the search results. Join Fernando on the hands-on session and see a demonstration of successful ranking.

16:00 - 16:50 Marketing

This workshop is designed for those who are already using Mailchimp as a platform for e-mail marketing and now want to learn how to use the advanced features such as automated emails, embedded forms and events. Learn new ways Mailchimp can help you expand your client base and business.

10:00 - 10:50 Sales

More information will be published soon, stay tuned!

11:00 - 11:50 Sales

Nadia is Support team member in MMK Systems and she will teach you everything you need to know about GDPR in yacht charter industry.

12:00 - 12:50 Sales

Niccolo will be hosting a workshop on all you need to know to make sure you are running your charter business in accordance with the law.

14:00 - 14:50 Sales

Katica is a certified tax advisor, specialized for tourism, charter and travel agencies and she will provide you with precise information about charter tax policies in Croatia. Don't miss the opportunity to stay ahead with the latest tax news.

15:00 - 15:50 Sales

Crewed yachting services are gaining popularity and opening the market to a whole new pool of customers. Having a skilled crew with high interpersonal skills can take your clients experience to a whole new level and keep them coming back for years. Find out what are the keys to a great crew service.

10:00 - 11:00 Organization & Finance

One of the leading Spanish tax advisors currently working as Tax Lawyer and Director of Taxes at UHY Fay & CO. Inmaculada created workshops where you will be able to get advice about tax rules and regulations for Charter business in Spain.

11:00 - 11:50 Organization & Finance

Xenia Mavridou is a Head of Yacht Management and she will be giving you an insight into chater taxes in Greece.

12:00 - 12:50 Sales

More information will be published soon, stay tuned!

14:00 - 14:50 Sales

More information will be published soon, stay tuned!

15:00 - 15:50 Organization & Finance

Having a real time insight in the profitabilty of Your charter yachts as well as optimizing the backoffice work by implementing business process automation based on zero paper concept is crucial for growing charter businesses. During the workshop You will get ideas about how to grow faster by focusing on Your core business and solve challenging administration work.

10:00 - 10:50 Sales

More information will be published soon, stay tuned!

11:00 - 11:50 Marketing

The workshop will include case studies of their personal collaborations with charter companies and give you a step by step campaign overviews and a clear idea how you can use influencer services to boost your business, reach new markets and attract new clients.

12:00 - 12:50 Marketing

Considering that content interaction is the foundation of successful Booking Platforms, Bailey will teach you how to create and implement an effective digital content strategy plan. You are just a workshop away from creating content that will stop customers from abandoning your website and convert leads into customers.

14:00 - 14:50 Sales

More information will be published soon, stay tuned!

15:00 - 15:50 MMK

Martina is the COO of MMK Systems with long experience in the industry, she will host Seminar for Charter Operators where you will learn all about Booking Manager System, new features and how it helps you improve your business.

16:00 - 16:50 Marketing

More information will be published soon, stay tuned!

10:00 - 10:50 Sales

More information will be published soon, stay tuned!

11:00 - 11:50 Sales

More information will be published soon, stay tuned!

12:00 - 12:50 Sales

Crewed yachting services are gaining popularity and opening the market to a whole new pool of customers. Having a skilled crew with high interpersonal skills can take your clients experience to a whole new level and keep them coming back for years. Find out what are the keys to a great crew service.

14:00 - 14:50 Subtitle

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15:00 - 15:50 Marketing

The key component of all successful web sites is creating strong content interactions. Bailey advocates for straightforward, user-centric web content with the right words in the right place doing the right job. Learn how to motivate customers to get through to the final booking step.

16:00 - 16:50 Sales

Crewed yachting services are gaining popularity and opening the market to a whole new pool of customers. Having a skilled crew with high interpersonal skills can take your clients experience to a whole new level and keep them coming back for years. Find out what are the keys to a great crew service.

10:00 - 10:50 Sales

More information will be published soon, stay tuned!

10:00 - 11:00 MMK

Nadia is Support team member in MMK Systems and she will be introducing you to the benefits of implementing Booking Manager Search Engine on your web site.

11:00 - 11:50 Sales

Frank will be hosting a workshop on: Implementing the standards into your business & continual development of your business operation. Find out how ISO implementation can help companies improve performance.

14:00 - 15:50 Subtitle

After mastering the beginner session its time to find out how to make a real content king- attention-grabbing photos. At the interactive hands-on PhotoWalk workshop, you can find out everything you wanted to know about catching the perfect photo and ask for advice from a true expert.

16:00 - 16:50 Marketing

More information will be published soon, stay tuned!

14:00 - 14:50 Sales

Katica is a certified tax advisor, specialized for tourism, charter and travel agencies and she will provide you with precise information about charter tax policies in Croatia. Don't miss the opportunity to stay ahead with the latest tax news.

12:00 - 12:50 Sales

Niccolo will be hosting a workshop on all you need to know to make sure you are running your charter business in accordance with the law.

12:00 - 12:50 Sales

More information will be published soon, stay tuned!

14:00 - 14:50 Sales

More information will be published soon, stay tuned!

10:00 - 11:00 Organization & Finance

One of the leading Spanish tax advisors currently working as Tax Lawyer and Director of Taxes at UHY Fay & CO. Inmaculada created workshops where you will be able to get advice about tax rules and regulations for Charter business in Spain.

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Contact Us

Interested in more details? Let's chat!