Panelists:

  • Max Barbera - the founder of Barbera Yachting, a broker that turns sailing dreams into reality. With passion, experience, and an uncompromising commitment to quality, he ensures that clients enjoy only the finest yachts and experiences on the water worldwide.

  • Bora Inceören -seasoned charter professional dedicated to combining modern solutions with a personal, client-focused approach. After years in the industry, he founded his own agency to bring back the authentic sailing experience and high service standards that clients appreciate most.
x1 Panel Discussion

About the
Panel

Who Holds the Power? Rethinking the True Value of Charter Holidays

In an industry built on trust, collaboration, and seamless service, the relationship between charter operators, agencies, and clients is more important—and more debated—than ever. This panel brings together experienced charter professionals to unpack the key questions shaping modern agency practices and explore how the industry can move toward greater clarity, fairness, and efficiency.

Through an open and insightful discussion, the panel will dive into essential topics such as:

  • Who truly “owns” the client—the agent, the charter operator, or is it a shared relationship?
  • Should a charter company redirect returning clients to their original agent?
  • How should extras and add-on services be commissioned?
  • What information must be exchanged between charter, agent, and client before a booking is confirmed?
  • How can operational issues at the base be escalated effectively to the agent?
  • Do agencies and charters need formal agreements, or can trust-based cooperation still work?
  • What constitutes proper yacht presentation standards?

By the end of this session, you’ll walk away with clearer perspectives, best-practice insights, and a deeper understanding of how transparent cooperation can elevate the entire booking journey—for operators, agents, and charterers alike.

Sponsors Sponsors

Summit offers a unique platform for companies looking to gain visibility in the yacht charter industry. Summit Sponsors, benefit from the opportunity to showcase their brand to a global audience of charter professionals and industry leaders. Booking Manager Sponsors are key contributors to the growth and innovation of the yacht charter sector.

 

 

Partners Partners

Our Partners play a vital role in shaping the Summit experience. We collaborate with leading associations, and service providers from around the world to support the exchange knowledge, ideas, and best practices. Booking Manager Partners play a key role in elevating the overall standards of the industry and help create lasting value for the global charter community.

 

Interested in more details?
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