Toni Brkić is the CEO and Founder of “Croatia Sailing Academy”, and a Professional Skipper with deep industry knowledge and years of proven experience in the yacht charter industry.

As the founder of Croatia Sailing Academy, Toni shares his lifelong passion for the sea through professional sailing education. With extensive experience on the water, he is dedicated to teaching sailors of all levels, from complete beginners to seasoned professionals.

Through the Academy, Toni aims to provide exceptional sailing experiences, ensuring every sailor feels confident, comfortable, and inspired on the sea.

x2 Keynote
DAY 2/ STAGE 3/ 13:00

About the
Keynote

The New Skipper & Crew Reality: Power Shifts, Professionalism, and Ethics in Today’s Yacht Charter Market

This session uncovers how shifting expectations, evolving crew standards, and critical ethical challenges are reshaping the modern yacht charter experience. Through real-world scenarios and industry insights, you’ll explore how crew availability, professionalism, and behaviour directly influence guest satisfaction and operational stability.

  • Learn why last-minute crew bookings and talent shortages are redefining how charter companies plan and deliver service
  • Discover the most common performance issues, guest complaints, and ethical dilemmas from unprofessional conduct to situations where the crew hold the hiring power
  • Explore the current level of structure and regulation in the crew market, and what these trends signal for crew professionalism over the next 3-5 years

By the end, you’ll walk away with a clearer understanding of today’s crew & skipper landscape and actionable strategies to navigate the new realities of working with skippers and hostesses.

Sponsors Sponsors

Summit offers a unique platform for companies looking to gain visibility in the yacht charter industry. Summit Sponsors, benefit from the opportunity to showcase their brand to a global audience of charter professionals and industry leaders. Booking Manager Sponsors are key contributors to the growth and innovation of the yacht charter sector.

 

 

Partners Partners

Our Partners play a vital role in shaping the Summit experience. We collaborate with leading associations, and service providers from around the world to support the exchange knowledge, ideas, and best practices. Booking Manager Partners play a key role in elevating the overall standards of the industry and help create lasting value for the global charter community.

 

Interested in more details?
Let's chat!

info@bookingmanagersummit.com
+385 1 3773 951
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10000 Zagreb, Croatia